Johnson™ Paint Protection Film Warranty
JOHNSON™ PAINT PROTECTION FILM WARRANTY
LIMITED PRODUCT WARRANTY
Johnson, Inc. (the "Company") expressly warrants to the owner that, for a period of up to ten (10) years (the "Warranty Period") from the date of initial installation. The Company will cover defects on the Johnson™ (the "Product(s)") such as: yellowing, cracking, blistering, and delaminating. This Limited Warranty only applies to the Company's Products which are professionally installed in the manner recommended by the Company.
The Company will, at its option, remove or replace the Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the Warranty Period, subject to the exclusions set forth in this Limited Warranty. If the Company elects to replace the Product, the Company will have an authorized installer of its choice remove and reapply the Product to areas determined by the Company in its sole discretion to be covered by this Limited Warranty.
The Company will cover parts and labor. The replacement of the defective film is the exclusive remedy for all Products covered under this Limited Warranty. During the entire Warranty Period, the Company's obligation as to repair or replacement shall further be limited to repair or replacement with the Products that are available at the time of the repair or replacement, shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect.
Any repaired or replaced product shall also remain subject to the Warranty Period, and any repair or replacement shall not extend the original Warranty Period in any manner or start a new warranty period. These are the exclusive remedies for all Products covered under this Limited Warranty.
WARRANTY COVERAGE PROCESS
You may obtain coverage under this Limited Warranty by providing Company with proof of warranty card, copy of original receipt for the Product identifying coverage areas, along with a detailed description of the purported defect. For service under this Limited Warranty, you must notify the authorized Company installer who performed the installation of the Product, in writing, providing claimant's name, phone number, address, and the installation address (if different), a description of the product involved and the nature of the defect.
CRITICAL WARRANTY CONDITIONS
Ownership Transfer Requirements
The warranty is only valid for the car owner at the time of warranty activation. If the car is sold to another person, the new owner must contact the seller for warranty reactivation and pay any applicable fees. Failure to complete this process will void the warranty coverage.
Mandatory Maintenance Requirements
The warranty will be cancelled if the car owner does not perform periodic maintenance every 6 months. Missing 2 consecutive maintenance rounds or 3 maintenance rounds at different times (non-consecutive) will permanently void the warranty. Maintenance records must be kept as proof of compliance.
Depreciation Policy
When claiming warranty, depreciation is deducted from the beneficiary. For example, if a manufacturing defect appears after two years, the value of two years' depreciation will be deducted, and a new unit will be installed. The customer will pay for the depreciation since they will benefit from the newly installed unit.
DISCLAIMER OF WARRANTIES
The Company's Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by the Company, and this Limited Warranty is conditioned upon compliance with all such instructions.
WARRANTY EXCLUSIONS
This Limited Warranty does not cover defects caused by:
- Non-compliance with the Company's guide or instructions
- Physical abuse, including chemical abuse (harsh cleansers and solvents)
- Thermal abuse or shock (excessive heat or cold)
- Improper storage, installation, handling and/or use
- Damage not resulting from manufacturing defects
- Unreasonable or unintended use of Product
- Products installed with known or visible manufacturing defects
- Stains and scratches
- Damage due to improper wash techniques
- Automatic car washes or incorrect wash tools
- Water spots caused by mineral deposits
- Collision, accidental damage, vandalism
- Fire, hail, flood, surface rust, rail dust
- Use of non-Royal Pro branded ceramic coatings
LEGAL DISCLAIMERS
THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY THE COMPANY IN CONNECTION WITH THESE PRODUCTS.
THE COMPANY CANNOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THE COMPANY'S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF THE COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE.
LIMITATION OF LIABILITY
NO CLAIM BY THE BUYER/OWNER OF ANY KIND, INCLUDING CLAIMS FOR INDEMNIFICATION, SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCTS IN RESPECT TO WHICH DAMAGES ARE CLAIMED.
IN NO EVENT SHALL THE COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA.
IMPORTANT NOTICE
Any information or suggestion by the Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability.
You must verify and test the suitability of any information with respect to the Products for your specific application.